Support
Find answers, guides, and get in touch. We're here to help you run your store.
Email Support
support@storeinvo.com
We respond within 24–48 hours
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POS, reports, invoices
Frequently Asked Questions
How do I get started?
Create an account, request a 7-day free trial (subject to approval), or subscribe to a plan. You can add your store, products, and start using the POS immediately.
What payment methods do you accept?
Bangladesh: UddoktaPay (mobile banking, cards, etc.). International: Stripe (credit/debit cards). We do not store your card details—payments are processed securely by our providers.
Can I use StoreInvo for restaurants, supershops, and electric stores?
Yes. StoreInvo is built for all three. Restaurants get table management, split bills, kitchen tickets. Supershops get barcode scanning, expiry tracking, VAT. Electric stores get warranty and serial tracking.
How do I manage inventory and low-stock alerts?
Go to Products and Stock. Add products with SKU, barcode, and quantity. Set low-stock thresholds to get alerts when items need restocking.
How do I generate and print invoices?
After completing a sale in the POS, you can generate a PDF invoice. Invoices include your logo, QR code, and full transaction details. Print or email directly.
Is my data secure?
Yes. We use encryption in transit (HTTPS), secure authentication, and regular backups. Payment data is handled by PCI-compliant providers. See our Privacy Policy for details.
Can I cancel my subscription?
Yes. Cancel anytime from the dashboard. You will retain access until the end of your current billing period. No refunds for partial periods.
Do you offer a free trial?
Yes. A 7-day free trial is available, subject to admin approval. One trial per device. Request it when you register or from the subscription page.
Help by Topic
POS & Checkout
Adding items, payments, receipts, barcode scanning
Invoices & PDFs
Generating, printing, customizing invoices
Inventory & Stock
Products, SKUs, low-stock, suppliers
Subscriptions & Billing
Plans, payments, trials, cancellation
QR Codes
Product QR, table QR, invoice verification
Reports & Analytics
Sales reports, top products, date ranges